Terms & Conditions

House Rules

Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.
Please remove shoes before going upstairs.
Please make sure you switch off lights, and electrical appliances when you go out – we’re an eco-friendly holiday home.
Please don’t take any bath towels with you to the beach, use the beach towels.
You are responsible for the supervision of all members of your party under the age of 18 at all times.
Please park your vehicles in the designated parking space, ensuring cars do not block access to other properties. Parking is limited to 3 vehicles.
Please respect the community and try to keep noise levels to a minimum, especially between 11 pm and 8 am.
We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.
Please use the designated barbecue utensils and clean the barbecue after use.
Fireworks, Chinese lanterns, firepits, candles and portable BBQ's are prohibited.
We want you to have a holiday so we’re not expecting it to be spotless, but please leave things in a reasonable state, with washing up done.
If you want to use the services of a third-party supplier (e.g. a chef, beauty treatments) this must be agreed beforehand. If you bring a third-party supplier without consent, we reserve the right to ask them to leave. We do not accept liability for the activities of these third-party suppliers.
Wi-Fi – the guest agrees to reasonable and lawful usage.
Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by us due to your unauthorised use of domestic chargers.
Dedicated electric vehicle charging point: The charging point is for the use of the booking party only. We do not guarantee availability and unavailability shall not constitute a breach of our booking contract. Use is at the owner’s own risk and we do not accept any liability for loss or damage sustained by you or your EV as a result of using the charger unless the damage was caused directly by our negligence. You shall be responsible to us for any damage to the charging point or loss suffered by us caused by your use of the charging point.
Any problem or complaint must be immediately reported directly to us/our representatives to allow us the opportunity to resolve it.
Non-compliance with the house rules will be considered as a breach of the terms and conditions of the rental agreement. We reserve the right to terminate the booking with immediate effect and without a refund if they do not abide by the rules.
This property is privately owned and is our home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own home.

Booking

A contract between you and the owner will come into existence when the deposit or full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.
The deposit/full payment must be paid at the time of booking.
The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions.
Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
We require the names, ages, and contact details of all guests.
A 30% deposit of the holiday cost is payable at the time of booking.
Bookings made less than 1 calendar month before your arrival date must be paid in full.
The balance must be paid no later than 1 calendar month before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation.
The maximum number of persons occupying the property must not exceed 7 persons and only those listed on the booking form can occupy the property.
Please be advised that no extra overnight visitors are allowed to stay at the property.
Bookings cannot be accepted from persons under eighteen years of age.
The owner reserves the right to refuse a booking without giving any reason.
We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.
You can arrive anytime after 4pm on the arrival date and guests are required to leave by 10am on the day of departure. Failure to do so may result in you being charged a further day’s rental.
You must not use the property except for the purpose of a holiday.
Vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.
The client may in no circumstance re-let or sublet the property.
The owners shall not be liable to you or your holiday party for loss or damage to property, however arising.
All inventory must remain in the property.

Cancellation Policy

All cancellations must be notified in writing and once received we will confirm.
If you need to cancel, we will make every effort to re-let the booked holiday dates. If we are successful in re-letting the dates, you will receive a refund less a £50 administration charge, any costs incurred in re-advertising or rebooking the letting and any reduction in letting price achieved. If we are not successful in re-letting you will be liable for 90% of the full price if cancellation is within a month of the holiday date and 30% if it is more than a month.
We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
If we need to cancel your booking due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us.

Pets

We only allow 2 dogs maximum, no other kinds of pets.
Dogs must be booked in.
Please don’t let dogs on the furniture, especially sofas and beds.
Guests are responsible for cleaning up after their pets.
Please clean muddy dogs using the outside tap and the dog towels provided.
Dogs must not be left alone in the property.
Stair gates are provided which help control where dogs can wander.
If the property requires additional cleaning due to excessive dog hair or if dogs have been in the bedrooms, or on a sofa, we will charge a £50 fee to cover the extra cleaning costs.
You are responsible for your dog and you will be charged for any damage caused by your dog.

Damages

Please treat the facilities and accommodation with due care so that other guests may continue to enjoy them.
If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action.
If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out.
The property is inspected at the end of the holiday, you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days.
The accommodation will be
If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.
Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.